{"id":14630,"date":"2025-03-10T10:21:09","date_gmt":"2025-03-10T10:21:09","guid":{"rendered":"https:\/\/aisoarhydraulics.com\/?page_id=14630"},"modified":"2026-06-29T09:09:28","modified_gmt":"2026-06-29T09:09:28","slug":"faq-html","status":"publish","type":"page","link":"https:\/\/www.viktec.com\/de\/faq.html","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row pageHeaders height_custom color_secondary with_img\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Bild\" data-img-width=\"1920\" data-img-height=\"815\" style=\"background-image: url(https:\/\/www.viktec.com\/wp-content\/uploads\/2026\/01\/all_head_bg.webp);background-repeat: no-repeat;\"><\/div><div class=\"l-section-overlay\" style=\"background:linear-gradient(0deg,rgba(0,0,0,0.30),rgba(0,0,0,0.40))\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2 laptops-cols_inherit tablets-cols_1 mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:0rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><nav class=\"g-breadcrumbs separator_icon align_none\" itemscope itemtype=\"http:\/\/schema.org\/BreadcrumbList\"><div class=\"g-breadcrumbs-item\" itemscope itemprop=\"itemListElement\" itemtype=\"http:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/www.viktec.com\/de\/\"><span itemprop=\"name\">Home<\/span><\/a><meta itemprop=\"position\" content=\"1\"\/><\/div><div class=\"g-breadcrumbs-separator\"><i class=\"far fa-angle-right\"><\/i><\/div><div class=\"g-breadcrumbs-item\">Seiten<\/div><\/nav><div class=\"w-separator size_small\"><\/div><h1 class=\"w-post-elm post_title us_custom_c901145c align_left entry-title color_link_inherit\"><span class=\"ez-toc-section\" id=\"FAQ\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h1><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_b70bb228 height_custom\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><style data-type=\"us_custom-css\">.form-button-product .wpcf7-form-control.wpcf7-submit.has-spinner{background-color:var(--color-black-background)!important;color:var(--color-vitality-green)!important;border-radius:0.3em!important}.form-button-product:hover .wpcf7-form-control.wpcf7-submit.has-spinner{background-color:#ffffff!important;color:var(--color-black-background)!important}<\/style><section class=\"l-section wpb_row us_custom_49318c13 has_text_color height_auto width_full\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3-1 laptops-cols_2 tablets-cols_1 mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs us_custom_ea76afbe style_default switch_click accordion remove_indents\" style=\"--sections-title-size:1.3rem\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section active\" id=\"ac70\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-ac70\" aria-expanded=\"true\"><h2 class=\"w-tabs-section-title\" itemprop=\"name\"><span class=\"ez-toc-section\" id=\"Q_How_do_you_ensure_the_quality_of_your_tools\"><\/span>Q: How do you ensure the quality of your tools?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ac70\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Quality is our lifeline. We are an <strong>ISO 9001:2015<\/strong> certified manufacturer. We strictly use high-strength alloy steel (such as <strong>CR-V and S2<\/strong>) and employ precision heat treatment.<\/p>\n<p>Crucially, our timing tools undergo multiple tests on <strong>real engine molds<\/strong> to ensure 100% matching with OEM specifications, preventing any secondary damage to engines.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t42d\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t42d\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\" itemprop=\"name\"><span class=\"ez-toc-section\" id=\"Q_Are_you_a_trading_company_or_a_manufacturer\"><\/span>Q: Are you a trading company or a manufacturer?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t42d\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We are a <strong>Source Factory<\/strong> based in Ningbo with over 16 years of experience. We operate a 7,000m\u00b2 production facility equipped with complete forging, machining, and assembly lines.<\/p>\n<p>Dealing directly with us means better pricing, faster communication, and direct quality control.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o809\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o809\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\" itemprop=\"name\"><span class=\"ez-toc-section\" id=\"Q_Can_you_provide_OEMODM_customization\"><\/span>Q: Can you provide OEM\/ODM customization?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o809\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes, providing <strong>Customized Solutions<\/strong> is our core strength. Our R&#038;D team develops over 100 new tools annually. We can:<\/p>\n<ul>\n<li>Laser etch your logo on the tools.<\/li>\n<li>Design custom blow-mold cases (BMC) and color sleeves.<\/li>\n<li>Develop entirely new tools based on your drawings or samples.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"hb3a\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-hb3a\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\" itemprop=\"name\"><span class=\"ez-toc-section\" id=\"Q_What_is_the_delivery_time\"><\/span>Q: What is the delivery time?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-hb3a\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>For regular products, we maintain stock for 80% of our catalog in our 3,000m\u00b2 warehouse, allowing for <strong>48-hour rapid delivery<\/strong>.<\/p>\n<p>For customized orders, the lead time is typically 15\u201330 days. Furthermore, our proximity to <strong>Ningbo Port<\/strong> saves at least 2-3 days of inland transportation time compared to inland manufacturers.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ke14\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ke14\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\" itemprop=\"name\"><span class=\"ez-toc-section\" id=\"Q_Do_you_support_small_orders_or_samples\"><\/span>Q: Do you support small orders or samples?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ke14\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. We value the trust behind every order. <strong>Sample orders<\/strong> are available for quality verification.<\/p>\n<p>For in-stock items, we support a flexible Low MOQ (Minimum Order Quantity) to help you test the market. For OEM orders, MOQ depends on the specific packaging requirements.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"h0be\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-h0be\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\" itemprop=\"name\"><span class=\"ez-toc-section\" id=\"Q_Is_my_payment_secure\"><\/span>Q: Is my payment secure?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h0be\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Absolutely. We accept T\/T and L\/C. For new clients, we highly recommend <strong>Alibaba Trade Assurance<\/strong>, which provides third-party protection for your funds until you receive the goods. For long-term partners, we offer flexible payment terms to support your cash flow.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container hide_on_tablets hide_on_mobiles type_sticky\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper us_custom_734659ac has_text_color align_none valign_top\"><div class=\"wpb_text_column us_custom_8c42ed40\"><div class=\"wpb_wrapper\"><h3><span class=\"ez-toc-section\" id=\"Request_For_Quote\"><\/span>Request For Quote<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Contact to our expert get the best solution for your requirements.<\/p>\n<\/div><\/div><div class=\"w-html\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f21933-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"21933\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/14630#wpcf7-f21933-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/de\/wp-json\/wp\/v2\/pages\/14630#wpcf7-f21933-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"21933\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f21933-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.6\" \/>\n<\/fieldset>\n<div class=\"contactPage\">\n\t<div class=\"outers\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your name*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"outers\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email Address*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"outers\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Phone\/WhatsApp*\" value=\"\" type=\"tel\" name=\"your-tel\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div style=\"display:none\">\n\t<span class=\"wpcf7-form-control-wrap your-url\" data-name=\"your-url\"><input type=\"hidden\" name=\"your-url\" class=\"wpcf7-form-control wpcf7-hidden wpcf7dtx wpcf7dtx-hidden\" aria-invalid=\"false\" value=\"https:\/\/www.viktec.com\/de\/de\/wp-json\/wp\/v2\/pages\/14630\"><\/span>\n\t\t<p><span class=\"wpcf7-form-control-wrap dtx-text-title\" data-name=\"dtx-text-title\"><input type=\"text\" name=\"dtx-text-title\" class=\"wpcf7-form-control wpcf7-text wpcf7dtx wpcf7dtx-text\" aria-invalid=\"false\"><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"outers\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Let us know if there\u2019s anything else we should know.*\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form-button-product\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send Message\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"de\"\/><\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n<\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"HomeSeitenFAQQ: How do you ensure the quality of your tools?Quality is our lifeline. We are an ISO 9001:2015 certified manufacturer. We strictly use high-strength alloy steel (such as CR-V and S2) and employ precision heat treatment. Crucially, our timing tools undergo multiple tests on real engine molds to ensure 100% matching with OEM specifications, preventing...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14630","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.viktec.com\/de\/wp-json\/wp\/v2\/pages\/14630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.viktec.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.viktec.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.viktec.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.viktec.com\/de\/wp-json\/wp\/v2\/comments?post=14630"}],"version-history":[{"count":2,"href":"https:\/\/www.viktec.com\/de\/wp-json\/wp\/v2\/pages\/14630\/revisions"}],"predecessor-version":[{"id":24014,"href":"https:\/\/www.viktec.com\/de\/wp-json\/wp\/v2\/pages\/14630\/revisions\/24014"}],"wp:attachment":[{"href":"https:\/\/www.viktec.com\/de\/wp-json\/wp\/v2\/media?parent=14630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}