{"id":14630,"date":"2025-03-10T10:21:09","date_gmt":"2025-03-10T10:21:09","guid":{"rendered":"https:\/\/aisoarhydraulics.com\/?page_id=14630"},"modified":"2026-07-06T08:59:30","modified_gmt":"2026-07-06T08:59:30","slug":"faq-html","status":"publish","type":"page","link":"https:\/\/www.viktec.com\/fr\/faq.html","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row pageHeaders height_custom color_secondary with_img\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Image\" data-img-width=\"1920\" data-img-height=\"815\" style=\"background-image: url(https:\/\/www.viktec.com\/wp-content\/uploads\/2026\/01\/all_head_bg.webp);background-repeat: no-repeat;\"><\/div><div class=\"l-section-overlay\" style=\"background:linear-gradient(0deg,rgba(0,0,0,0.30),rgba(0,0,0,0.40))\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2 laptops-cols_inherit tablets-cols_1 mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:0rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><nav class=\"g-breadcrumbs separator_icon align_none\"><div class=\"g-breadcrumbs-item\"><a href=\"https:\/\/www.viktec.com\/fr\/\">Home<\/a><meta content=\"1\"\/><\/div><div class=\"g-breadcrumbs-separator\"><i class=\"far fa-angle-right\"><\/i><\/div><div class=\"g-breadcrumbs-item\">Pages<\/div><\/nav><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"BreadcrumbList\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.viktec.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pages\"}]}<\/script>\n<div class=\"w-separator size_small\"><\/div><h1 class=\"w-text us_custom_e66c855e\"><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions_About_Automotive_Specialty_Tools_OEM_ODM_Manufacturing\"><\/span><span class=\"w-text-h\"><span class=\"w-text-value\">Frequently Asked Questions About Automotive Specialty Tools, OEM &#038; ODM Manufacturing<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h1><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Find answers about VIKTEC\u2019s automotive specialty tools, OEM\/ODM service, product catalog, MOQ, samples, quality control, delivery, and long-term cooperation.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_b70bb228 height_custom\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_3-1 laptops-cols_inherit tablets-cols_1 mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h2 class=\"w-text us_custom_845f7bc5\"><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span><span class=\"w-text-h\"><span class=\"w-text-value\">Frequently Asked Questions<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs us_custom_ea76afbe style_default switch_click accordion remove_indents\" style=\"--sections-title-size:1.3rem\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section active\" id=\"z290\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-z290\" aria-expanded=\"true\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Are_you_a_manufacturer_or_a_trading_company\"><\/span>Q: Are you a manufacturer or a trading company?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z290\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>VIKTEC is a professional automotive specialty tools manufacturer and supplier based in Ningbo, China. We focus on OEM and ODM solutions for importers, distributors, tool brands, and professional workshop supply channels worldwide.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"r558\"><button class=\"w-tabs-section-header\" aria-controls=\"content-r558\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_What_products_does_VIKTEC_supply\"><\/span>Q: What products does VIKTEC supply?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-r558\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>VIKTEC supplies automotive specialty tools, including engine timing tools, brake tools, bearing and bushing tools, pullers, removal tools, suspension tools, steering tools, injector tools, motorcycle tools, EV tools, and vehicle-specific tools for brands such as BMW, Mercedes-Benz, VW, Audi, Ford, Renault, Peugeot, Volvo, GM and others.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"e7b7\"><button class=\"w-tabs-section-header\" aria-controls=\"content-e7b7\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Can_I_get_your_full_product_catalog\"><\/span>Q: Can I get your full product catalog?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-e7b7\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. You can request our latest catalog through the website Download Center or contact our sales team by email. We can also recommend suitable product lists based on your market, customer type, and target price range.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"va78\"><button class=\"w-tabs-section-header\" aria-controls=\"content-va78\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Do_you_support_OEM_and_ODM_service\"><\/span>Q: Do you support OEM and ODM service?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-va78\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. OEM and ODM service is one of VIKTEC\u2019s core strengths. We support logo customization, packaging design, color box design, blow-mold case customization, instruction manuals, product improvement, and new product development.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"hcf1\"><button class=\"w-tabs-section-header\" aria-controls=\"content-hcf1\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Can_you_put_our_logo_on_the_tools\"><\/span>Q: Can you put our logo on the tools?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-hcf1\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. We can customize your logo on tools by laser marking, engraving, printing, or other suitable methods depending on the product material and order quantity.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"zf69\"><button class=\"w-tabs-section-header\" aria-controls=\"content-zf69\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_What_is_your_MOQ\"><\/span>Q: What is your MOQ?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-zf69\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>MOQ depends on the product type, stock status, packaging requirement, and customization level. For in-stock standard items, we can support flexible mixed orders. For OEM packaging or customized products, MOQ will be confirmed case by case.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"b1dc\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b1dc\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Can_I_order_samples_before_bulk_purchase\"><\/span>Q: Can I order samples before bulk purchase?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b1dc\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. Sample orders are available for quality checking, market testing, or customer approval. For in-stock items, samples can usually be arranged faster.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"p44c\"><button class=\"w-tabs-section-header\" aria-controls=\"content-p44c\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_How_do_you_control_product_quality\"><\/span>Q: How do you control product quality?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-p44c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>VIKTEC controls quality through material selection, production process control, dimensional checking, functional testing, final inspection, and packaging inspection. For key products, we also check application matching and practical usability.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-btn-wrapper align_center\"><button class=\"w-btn us-btn-style_1\" onclick=\"document.querySelectorAll(&#039;.display_faq&#039;).forEach(function(el){   el.style.display = &#039;block&#039;; }); this.style.display = &#039;none&#039;; return false;\" type=\"button\"><span class=\"w-btn-label\">View More<\/span><\/button><\/div><h2 class=\"w-text us_custom_a5eacc2b display_faq\"><span class=\"ez-toc-section\" id=\"A_About_VIKTEC_Company\"><\/span><span class=\"w-text-h\"><span class=\"w-text-value\">A. About VIKTEC \/ Company<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs us_custom_ea76afbe display_faq style_default switch_click accordion remove_indents\" style=\"--sections-title-size:1.3rem\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section active\" id=\"h9ce\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-h9ce\" aria-expanded=\"true\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_How_many_years_of_experience_does_VIKTEC_have\"><\/span>Q: How many years of experience does VIKTEC have?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-h9ce\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>VIKTEC has 16+ years of experience in automotive specialty tools, with long-term focus on product development, manufacturing, sourcing support, quality control, and global export service.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"icf4\"><button class=\"w-tabs-section-header\" aria-controls=\"content-icf4\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_What_types_of_customers_do_you_mainly_work_with\"><\/span>Q: What types of customers do you mainly work with?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-icf4\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We mainly work with automotive tool importers, distributors, tool brands, wholesalers, professional workshop groups, and companies looking to build or expand their own automotive tool product lines.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"sffc\"><button class=\"w-tabs-section-header\" aria-controls=\"content-sffc\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Which_markets_do_you_export_to\"><\/span>Q: Which markets do you export to?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-sffc\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>VIKTEC supplies customers in 50+ countries and regions, including Europe, North America, South America, Australia, the Middle East, and other global markets.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f2ed\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f2ed\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Why_should_we_choose_VIKTEC_instead_of_a_general_tool_supplier\"><\/span>Q: Why should we choose VIKTEC instead of a general tool supplier?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f2ed\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>VIKTEC focuses specifically on automotive specialty tools. We help customers reduce sourcing complexity by offering a wide product range, OEM\/ODM support, custom packaging, stock support, product development, and professional technical communication.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><h2 class=\"w-text us_custom_a5eacc2b display_faq\"><span class=\"ez-toc-section\" id=\"B_Products_Catalog\"><\/span><span class=\"w-text-h\"><span class=\"w-text-value\">B. Products &#038; Catalog<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs us_custom_ea76afbe display_faq style_default switch_click accordion remove_indents\" style=\"--sections-title-size:1.3rem\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section active\" id=\"jcf1\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-jcf1\" aria-expanded=\"true\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_How_many_products_do_you_have\"><\/span>Q: How many products do you have?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-jcf1\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>VIKTEC offers 4000+ automotive specialty tool models, covering a wide range of repair applications for engine, chassis, brake, suspension, steering, and workshop service needs.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"mff9\"><button class=\"w-tabs-section-header\" aria-controls=\"content-mff9\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Do_you_have_products_in_stock\"><\/span>Q: Do you have products in stock?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-mff9\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. VIKTEC keeps 500+ hot-selling items in stock to support faster sample dispatch, mixed orders, and quick replenishment for regular customers.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m323\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m323\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Can_you_help_us_select_suitable_products_for_our_market\"><\/span>Q: Can you help us select suitable products for our market?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m323\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. Our team can recommend products based on your target market, sales channel, vehicle coverage, price positioning, and current product line. This is especially useful for importers, distributors, and brands that want to expand automotive specialty tools efficiently.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m5fc\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m5fc\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Can_you_supply_products_that_are_not_shown_on_the_website\"><\/span>Q: Can you supply products that are not shown on the website?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m5fc\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. The website only shows part of our product range. If you cannot find a specific tool, please send us the item photo, OEM number, application, drawing, or reference link, and our team will check availability or development possibilities.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><h2 class=\"w-text us_custom_a5eacc2b display_faq\"><span class=\"ez-toc-section\" id=\"C_OEM_ODM_Private_Label\"><\/span><span class=\"w-text-h\"><span class=\"w-text-value\">C. OEM \/ ODM \/ Private Label<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs us_custom_ea76afbe display_faq style_default switch_click accordion remove_indents\" style=\"--sections-title-size:1.3rem\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section active\" id=\"dfe1\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-dfe1\" aria-expanded=\"true\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Can_you_customize_packaging_for_our_brand\"><\/span>Q: Can you customize packaging for our brand?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-dfe1\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. We support custom packaging such as color boxes, sleeves, labels, stickers, blow-mold cases, user manuals, and full private-label packaging solutions.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q2ca\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q2ca\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Can_you_develop_new_tools_according_to_our_sample_or_drawing\"><\/span>Q: Can you develop new tools according to our sample or drawing?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q2ca\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. If you provide samples, drawings, photos, application details, or technical requirements, our team can evaluate the development feasibility, tooling cost, MOQ, lead time, and estimated unit price.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m59d\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m59d\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Can_you_help_us_build_a_complete_automotive_tool_product_line\"><\/span>Q: Can you help us build a complete automotive tool product line?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m59d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. VIKTEC can help importers, distributors, and tool brands build or expand their automotive specialty tool product lines. We can provide product selection, category planning, packaging support, and regular new product recommendations.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><h2 class=\"w-text us_custom_a5eacc2b display_faq\"><span class=\"ez-toc-section\" id=\"D_MOQ_Samples_Orders\"><\/span><span class=\"w-text-h\"><span class=\"w-text-value\">D. MOQ, Samples &#038; Orders<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs us_custom_ea76afbe display_faq style_default switch_click accordion remove_indents\" style=\"--sections-title-size:1.3rem\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section active\" id=\"ae9c\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-ae9c\" aria-expanded=\"true\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Do_you_accept_mixed_orders\"><\/span>Q: Do you accept mixed orders?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ae9c\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. We support mixed orders, especially for customers who want to test different automotive tool categories or build a broader product range with lower inventory pressure.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o184\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o184\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_What_information_should_I_provide_when_sending_an_inquiry\"><\/span>Q: What information should I provide when sending an inquiry?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o184\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>To help us quote accurately, please provide product name, item number or photo, quantity, target market, packaging requirement, logo requirement, delivery destination, and any technical or quality requirements.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"y497\"><button class=\"w-tabs-section-header\" aria-controls=\"content-y497\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Can_you_quote_based_on_competitor_item_numbers_or_product_photos\"><\/span>Q: Can you quote based on competitor item numbers or product photos?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-y497\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. You can send us competitor item numbers, product photos, drawings, links, or application information. Our team will check whether we have existing models or similar alternatives.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><h2 class=\"w-text us_custom_a5eacc2b display_faq\"><span class=\"ez-toc-section\" id=\"E_Quality_Control_Warranty\"><\/span><span class=\"w-text-h\"><span class=\"w-text-value\">E. Quality Control &#038; Warranty<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs us_custom_ea76afbe display_faq style_default switch_click accordion remove_indents\" style=\"--sections-title-size:1.3rem\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section active\" id=\"ad87\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-ad87\" aria-expanded=\"true\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_What_materials_do_you_use\"><\/span>Q: What materials do you use?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ad87\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Material depends on the specific tool type and application. Common materials include carbon steel, Cr-V, S2, alloy steel, and other suitable materials selected according to strength, durability, and usage requirements.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"t064\"><button class=\"w-tabs-section-header\" aria-controls=\"content-t064\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Do_you_provide_warranty\"><\/span>Q: Do you provide warranty?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-t064\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. Warranty terms depend on the product category and order agreement. For regular products, VIKTEC provides after-sales support for confirmed quality issues. Please contact our sales team for specific warranty details.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v341\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v341\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_What_happens_if_there_is_a_quality_problem\"><\/span>Q: What happens if there is a quality problem?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v341\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If a confirmed quality issue occurs, please send photos, videos, quantity details, batch information, and usage description. Our team will investigate the cause and provide a reasonable solution such as replacement, credit, improvement, or technical support.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i624\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i624\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Can_you_provide_certificates_or_test_reports\"><\/span>Q: Can you provide certificates or test reports?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i624\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>For certain products or customer requirements, we can provide available certificates, test reports, inspection records, or related quality documents. Please contact us before ordering if your market has specific compliance requirements.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><h2 class=\"w-text us_custom_a5eacc2b display_faq\"><span class=\"ez-toc-section\" id=\"F_Delivery_Payment_Cooperation\"><\/span><span class=\"w-text-h\"><span class=\"w-text-value\">F. Delivery, Payment &#038; Cooperation<\/span><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs us_custom_ea76afbe display_faq style_default switch_click accordion remove_indents\" style=\"--sections-title-size:1.3rem\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section active\" id=\"c03d\"><button class=\"w-tabs-section-header active\" aria-controls=\"content-c03d\" aria-expanded=\"true\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_What_is_your_delivery_time\"><\/span>Q: What is your delivery time?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c03d\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>For in-stock items, sample or small order dispatch can usually be arranged faster. For bulk orders, lead time depends on product quantity, packaging requirement, production schedule, and customization details. Please confirm the delivery time with our sales team before placing the order.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"w353\"><button class=\"w-tabs-section-header\" aria-controls=\"content-w353\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Which_port_do_you_usually_ship_from\"><\/span>Q: Which port do you usually ship from?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-w353\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We are located in Ningbo, China, and usually ship from Ningbo Port or Shanghai Port depending on the order and logistics arrangement.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"i653\"><button class=\"w-tabs-section-header\" aria-controls=\"content-i653\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_What_payment_terms_do_you_accept\"><\/span>Q: What payment terms do you accept?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-i653\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Payment terms depend on order value, customer relationship, and cooperation history. Common payment methods include T\/T. Other payment terms can be discussed based on the actual order situation.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o936\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o936\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_Can_you_support_long-term_distributors_or_brand_partners\"><\/span>Q: Can you support long-term distributors or brand partners?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o936\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Yes. VIKTEC welcomes long-term cooperation with importers, distributors, and tool brands. We can support regular product updates, private-label programs, stock replenishment, packaging development, and market-oriented product recommendations.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"nc07\"><button class=\"w-tabs-section-header\" aria-controls=\"content-nc07\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_How_fast_can_you_reply_to_inquiries\"><\/span>Q: How fast can you reply to inquiries?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-nc07\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Our sales team usually replies within 24 hours on working days. For urgent inquiries, you can contact us by email or WhatsApp.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"kf15\"><button class=\"w-tabs-section-header\" aria-controls=\"content-kf15\" aria-expanded=\"false\"><h2 class=\"w-tabs-section-title\"><span class=\"ez-toc-section\" id=\"Q_How_can_I_contact_VIKTEC\"><\/span>Q: How can I contact VIKTEC?<span class=\"ez-toc-section-end\"><\/span><\/h2><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-kf15\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You can contact us by email at <a href=\"mailto:inquiry@viktec.com\">inquiry@viktec.com<\/a>, by WhatsApp, or through the inquiry form on our website. Please include your company name, country, product interest, and estimated quantity so our team can respond efficiently.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container hide_on_tablets hide_on_mobiles type_sticky\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper us_custom_734659ac has_text_color align_none valign_top\"><div class=\"wpb_text_column us_custom_8c42ed40\"><div class=\"wpb_wrapper\"><h3><span class=\"ez-toc-section\" id=\"Request_For_Quote\"><\/span>Request For Quote<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Contact to our expert get the best solution for your requirements.<\/p>\n<\/div><\/div><div class=\"w-html\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f21933-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"21933\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/14630#wpcf7-f21933-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"21933\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.4.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f21933-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.7\" \/>\n<\/fieldset>\n<div class=\"contactPage\">\n\t<div class=\"outers\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your name*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"outers\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email Address*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"outers\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-tel\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your Phone\/WhatsApp*\" value=\"\" type=\"tel\" name=\"your-tel\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div style=\"display:none\">\n\t<span class=\"wpcf7-form-control-wrap your-url\" data-name=\"your-url\"><input type=\"hidden\" name=\"your-url\" class=\"wpcf7-form-control wpcf7-hidden wpcf7dtx wpcf7dtx-hidden\" aria-invalid=\"false\" value=\"https:\/\/www.viktec.com\/fr\/fr\/wp-json\/wp\/v2\/pages\/14630\"><\/span>\n\t\t<p><span class=\"wpcf7-form-control-wrap dtx-text-title\" data-name=\"dtx-text-title\"><input type=\"text\" name=\"dtx-text-title\" class=\"wpcf7-form-control wpcf7-text wpcf7dtx wpcf7dtx-text\" aria-invalid=\"false\"><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"outers\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Let us know if there\u2019s anything else we should know.*\" name=\"your-message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"form-button-product\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send Message\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Accueil &gt; Foire aux questions sur les outils sp\u00e9cialis\u00e9s pour l'automobile, la fabrication OEM et ODM : retrouvez les r\u00e9ponses \u00e0 vos questions concernant les outils sp\u00e9cialis\u00e9s pour l'automobile de VIKTEC, nos services OEM\/ODM, notre catalogue de produits, les quantit\u00e9s minimales de commande (MOQ), les \u00e9chantillons, le contr\u00f4le qualit\u00e9, les d\u00e9lais de livraison et les partenariats \u00e0 long terme. Foire aux questionsQ : \u00cates-vous un fabricant ou une soci\u00e9t\u00e9 de n\u00e9goce ?VIKTEC est un fabricant et fournisseur professionnel d'outils sp\u00e9cialis\u00e9s pour l'automobile bas\u00e9 \u00e0 Ningbo, en Chine. Nous nous concentrons...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14630","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.viktec.com\/fr\/wp-json\/wp\/v2\/pages\/14630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.viktec.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.viktec.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.viktec.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.viktec.com\/fr\/wp-json\/wp\/v2\/comments?post=14630"}],"version-history":[{"count":22,"href":"https:\/\/www.viktec.com\/fr\/wp-json\/wp\/v2\/pages\/14630\/revisions"}],"predecessor-version":[{"id":24475,"href":"https:\/\/www.viktec.com\/fr\/wp-json\/wp\/v2\/pages\/14630\/revisions\/24475"}],"wp:attachment":[{"href":"https:\/\/www.viktec.com\/fr\/wp-json\/wp\/v2\/media?parent=14630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}